About the Vegas Hero Brand
Vegas Hero is another online casino brand owned by Genesis Global Limited that has been around for some years. The brand hosts over 1300 games on web and mobile, ranging from online casinos, blackjack, slots, table games, jackpots, roulette, and more.
Bonus and Promotions
Vegas Hero Casino, similar to other online casino brands owned by Genesis Global Limited offers attractive promotion packages that will intrigue players to give their brand a go above others. Most online casino brands have a Welcome Package, which usually includes free cash and several free spins. Vegas Hero casino’s Welcome Package includes €1000 and 50 free spins, which overall is one of the less appealing welcome packages offered by the other online casinos owned by Genesis Global Limited.
The €1000 is distributed among 4 deposits, the 1st deposit entailing a €200 deposit, and 50 free spins on pre-selected games. The 2nd deposit includes a potential €200 bonus, and the 3rd and 4th deposits include a potential €300 bonus. All deposit bonuses and free spins must be wagered 40 times before any withdrawals can be made. Withdrawals are done before the wagering requirement will result in users losing their bonuses, and forfeiting any related winnings. It is to be noted that most games can be played with casino bonuses and that promotions may differ according to domain, and location.
Another package is the Live Casino Weekly Cashback promotion, which involves taking a 10% bonus up to €200. This means that users who deposit €2000 can increase their standing up to €200 to improve winning potential. This package is available to players who are subscribed to receive emails, and to players who opt-in during the promotional week. Players need to wager a minimum of €20 and a maximum of €2000 to qualify for the bonus.
Another interesting promotion that Vegas Hero Casino offers is the Tuesday Bonus, which involves taking a bonus of up to 25%, up to €100. This means that if a user with a €400 deposit can be promoted to €500, and is eligible for all depositors on every Tuesday. To qualify for this offer, players must have made a minimum of one deposit, since registration. Players can only have one active bonus, at a time. The minimum deposit players can make is €10, and is also subject to a wagering requirement of 40 times. The bonus and any related winnings will expire after 14 days if the wagering requirements are not fulfilled.
Payments and Banking
Vegas Hero Casino supports various payment and banking methods. Some include direct bank transfers, e-wallets, and online transfer methods. Some of the payment methods include Visa Credit and Debit, Master Card Credit and Debit, Neteller, Skrill, ecoPayz, Jeton, PayPal, and Rapid Transfer. The minimum deposit fee is €10 and the maximum deposit fee is €5000. According to their website, most deposit methods are instant, but some might take longer than others depending on the provider and country. It is to be noted that deposits via Neteller and Skrill will not be eligible for the Welcome Package.
Withdrawal methods follow a similar procedure to deposit methods. It is to be noted that the maximum withdrawal users can make is €2300. Withdrawals can be done at any time and done directly back to the same payment method used for deposit, and the minimum withdrawal must be at least €10. Withdrawal processing time may take 1-5 business days, depending on the type, and in some cases, it may be instant. Withdrawal cant be processed 24 hours after the last deposit due to anti-money laundering, and fraud prevention laws that the brand adheres to.
Game Portfolio / Loyalty Program / Tournament
Vegas Hero Casino offers the opportunity for players the change to become a VIP Hero player. The VIP Hero plan includes premium withdrawal service, exclusive VIP promotions, flight tickets, personalized birthday bonuses, personal cashback offers, holiday packages, and more. Vegas Hero casino also offers a monthly prize draw for those taking part as a VIP player, as well as a dedicated account manager to assist the users with their funds, if needed.
The website consists of a Games header section which is further broken down into more detailed sub-sections, ranging categories such as blackjack, live casino, roulette, and online slots with the opportunity to interact with a live dealer.
Vegas Hero Casino also offers all players that have deposited, the chance to participate in a slot tournament with a total prize pool of €5000, the 1st place prize at €700. Some of the slot games include Vikings Go Berzerk, Golden Fish Tank, and Holmes and the Stolen Stones.
Vegas Hero Casino offers various ways to assist players during their online casino experience. Their website hosts a dedicated FAQ section in the header section, that can is represented by a question mark icon. The FAQ includes the most common user queries regarding security, responsible gaming, account details, withdrawal, deposit, bonuses, as well as detailed instructions on how to play certain games.
The brand also hosts multiple languages if needed, which include English, Canadian French, Swedish, German, Norwegian, and Finnish. Users can also get in touch with company staff through a live chat, email, or through a phone call.
Regarding licensing and regulation, Vegas Hero Casino is regulated and licensed by the Malta Gaming Authority, the UK Gambling Commission, and other commissions. These regulations permit the company to offer its product around the world legally. However, some countries may be restricted, some of which include Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia, Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia, Belgium, and Ukraine.
Vegas Hero Casino’s software providers include Net Entertainment (NetEnt), Microgaming, Quickspin, NYX Interactive, Play’N Go, and Evolution to provide software for the various casino platforms (Casino, Live, and Mobile). Vegas Hero Casino also ensures the utmost security when dealing with personal details by using encrypted SSL connections for all data exchanges. All of their payments comply with PCI standards to ensure safe deposits and withdrawals at all times and are audited by gaming authorities regularly.
Casinos Amigos Verdict
The verdict about Vegas Hero Casino is that it is a reliable online casino platform, which provides games created by the largest casino software providers in the world. The brand is audited frequently by the largest responsible gaming commissions and provides the necessary customer support to ensure positive user experience.